Jessica: Chief Operations Officer
As COO I’m responsible for our organization’s day-to-day operations. I provide our Leadership team with whatever support they need to successfully lead their departments and care for our patients. I integrate initiatives and ensure company-wide cohesion with our vision. We are an organization that prides ourselves on the patient experience; making sure we exceed expectations down to the last detail. We prioritize the company culture and being of service to one another. A happy and fulfilled team means happiness and fulfillment for our patients as well!
I previously spent several years as the Human Resources Manager for an International Fortune 500 technology company headquartered in Philadelphia. This experience taught me valuable lessons in policy, procedure and management. Coming to Monokian Dentistry; a smaller, family-run, private organization, was an adjustment, but it was a welcome one. I truly love my life and work family here!! I enjoy all of the time I get to interact with our team and our patients – plus I get to work with family, so it doesn’t get much better than that!
I grew up in Long Island and will always be a New Yorker at heart. I met my husband, “Dr. Mike”, at Towson University, and we both knew life would never be the same. We now have our complete family with our son, Evan, and daughter, Leah. It’s amazing to watch them grow and change every day. My interests are spending time with family and friends, coaching rec sports, living a healthy and active lifestyle, lots of yoga, reading a good book, dancing, sampling wine, traveling, spending time at the shore and discovering delicious new restaurants.
Heather: Business Director
After starting with Monokian Dentistry as a Patient Coordinator in 2010, I quickly realized this is an organization that helps its employees develop and flourish. I knew this was a place where I could make a career… a place I could call “home”. My focus was, and continues to be, to create the best possible experience for our patients. As Patient Coordinator, I was able to work side by side with patients at the front desk in creating a dental experience like no other.
Now, as the Business Director, I am responsible for making sure the entire front desk is providing that same world-class service to our patients!! I find it is easy for us to do our jobs because we are backing up an amazing team of physicians! Our Doctors, Hygienists, and Dental Assistants genuinely love what they do and are very passionate about giving patients the absolute best care possible. We also have such a tight-knit bond as a team!! We thoroughly enjoy getting together and being invested in each other’s lives!.
My husband Vinny and I have two beautiful daughters, Adrianna and Alexis, and also a dog, Bruno. I enjoy spending time with friends and family. I am a native New Yorker with a love for sports and am a proud Yankee and Giants fan. You can find me on the soccer fields most weekends cheering on Adrianna as she dominates on the field!
Kristy: Public Relations Liaison
I love working with the team at Monokian Dentistry and the communities we serve. In my role, I get to work with organizations throughout the community and see how Monokian Dentistry can help make a difference. I collaborate with medical and dental specialty offices to establish a cohesive relationship to provide our patients a more well-rounded experience. We are very active with the Chamber of Commerce, Rotary Club and sponsors of many community and recreation programs. I am also our Social Media correspondent; making sure we connect daily with our patients, our team and our community.
I previously spent many years as a Dental and Medical Sales Representative for an American Multinational Financial Service Corporation. My sales background has allowed me to interact with professionals on a daily basis and work with all different personalities. These qualities have helped me with transitioning into doing PR and marketing with of our offices. As the added perk, I get to work with my wonderful family and I couldn’t imagine doing anything else. After being a patient myself, I truly see how much hard work and dedication goes into running our fine-tuned practices. Our team is the best of the best in this field!
In my spare time I enjoy spending my days with my husband, Dr. Dave, and our children. We have two beautiful boys and a girl who are our little blessings. We enjoy traveling, dining and most importantly spending quality family time. I get pleasure in giving back to our community in any way I can.